Discord Unable To Load Profile Banner

What is Discord?

Discord is a popular communication platform that allows users to chat, voice call, and video call with friends, colleagues, and communities. It is widely used by gamers and has gained popularity for its user-friendly interface and features.

Profile banners on Discord

One of the features that Discord offers is the ability to set a profile banner. Profile banners are customizable images that appear at the top of a user’s profile page. They allow users to personalize their profiles and showcase their creativity or interests.

The issue

Recently, some Discord users have reported experiencing issues with loading profile banners. Instead of displaying the chosen image, the profile banner appears as a blank or broken image. This can be frustrating for users who want to customize their profiles.

Possible causes

There are several potential causes for Discord’s inability to load profile banners:

1. Image size and format

Discord has specific requirements for profile banner images, including the recommended dimensions and file format. If the image uploaded does not meet these criteria, it may not load properly.

2. Server issues

Discord relies on servers to store and retrieve profile banner images. If there are any server issues or maintenance activities, it may result in difficulties loading the images.

3. Internet connectivity

Slow or unstable internet connections can also contribute to problems loading profile banners. If the connection is weak, the image may not be able to load properly.

Possible solutions

If you are experiencing issues with Discord’s inability to load your profile banner, here are some potential solutions to try:

1. Check image requirements

Make sure your profile banner image meets Discord’s recommended dimensions and file format. Resize or convert the image if necessary.

2. Refresh the page

Try refreshing the page or closing and reopening Discord. Sometimes, a simple refresh can resolve temporary loading issues.

3. Clear cache and cookies

Clearing your browser’s cache and cookies can help resolve loading issues. Discord uses web technologies, so clearing these data can ensure a fresh start.

4. Check your internet connection

Ensure that your internet connection is stable and strong. If you are on a weak or unstable connection, consider switching to a more reliable network.

5. Wait for server maintenance to complete

If Discord is undergoing server maintenance, the issue may resolve on its own once the maintenance is complete. Keep an eye on Discord’s official announcements for any updates.

Contacting Discord support

If none of the above solutions work, you can reach out to Discord’s support team for further assistance. They may be able to provide additional troubleshooting steps or investigate any potential technical issues.


Discord’s inability to load profile banners can be frustrating for users who want to personalize their profiles. By following the suggested solutions and contacting Discord support if needed, users can hopefully resolve the issue and enjoy the full functionality of the platform.

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